Bad review! Parking service from the hotel lost a pair of my shoes. The staff of the hotel and parking service passed the buck back and forth. The work efficiency is particularly low. I checked out and haven't found it yet. My shoes are in the car. Parking service disappeared after that. Worth 300 dollars
訪客用戶
獨自出遊
行動/聽力無障礙特大床房帶淋浴
入住於2025年05月
4.7
很棒
評價於:2025年05月21日
Отель мне понравился. Просторные, чистые номера с большим столом. Вай-фай работал хорошо. В лобби можно купить еду. Отель находится близко к жд станции. Единственный недостаток в том, что отель далеко от продуктовых магазинов.
訪客用戶
其他
兩張雙人床房
入住於2024年02月
3.2
評價於:2024年02月19日
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they "didn't know how that had happened" like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
Great location with several restaurants to choose from
_M1369350****
好友出遊
純健康特大床房帶梳化床
入住於2025年07月
4.7
很棒
評價於:2025年07月14日
非常舒適,還有空氣凈化
訪客用戶
好友出遊
行動/聽力無障礙特大床房帶淋浴
入住於2025年10月
5.0
超讚
評價於:2025年10月27日
Location and history of the hotel was remarkable. It was within walking distance to everything we wanted to do in the downtown area. Parking was very expensive though.
M446636****
好友出遊
特大床房
入住於2025年03月
0.8
評價於:2025年03月20日
Bad review! Parking service from the hotel lost a pair of my shoes. The staff of the hotel and parking service passed the buck back and forth. The work efficiency is particularly low. I checked out and haven't found it yet. My shoes are in the car. Parking service disappeared after that. Worth 300 dollars
Bad review! Parking service from the hotel lost a pair of my shoes. The staff of the hotel and parking service passed the buck back and forth. The work efficiency is particularly low. I checked out and haven't found it yet. My shoes are in the car. Parking service disappeared after that. Worth 300 dollars
訪客用戶
獨自出遊 行動/聽力無障礙特大床房帶淋浴
入住於2025年05月
4.7
很棒
評價於:2025年05月21日
Отель мне понравился. Просторные, чистые номера с большим столом. Вай-фай работал хорошо. В лобби можно купить еду. Отель находится близко к жд станции. Единственный недостаток в том, что отель далеко от продуктовых магазинов.
訪客用戶
其他 兩張雙人床房
入住於2024年02月
3.2
評價於:2024年02月19日
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they "didn't know how that had happened" like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
Great location with several restaurants to choose from
_M1369350****
好友出遊 純健康特大床房帶梳化床
入住於2025年07月
4.7
很棒
評價於:2025年07月14日
非常舒適,還有空氣凈化
訪客用戶
好友出遊 行動/聽力無障礙特大床房帶淋浴
入住於2025年10月
5.0
超讚
評價於:2025年10月27日
Location and history of the hotel was remarkable. It was within walking distance to everything we wanted to do in the downtown area. Parking was very expensive though.
M446636****
好友出遊 特大床房
入住於2025年03月
0.8
評價於:2025年03月20日
Bad review! Parking service from the hotel lost a pair of my shoes. The staff of the hotel and parking service passed the buck back and forth. The work efficiency is particularly low. I checked out and haven't found it yet. My shoes are in the car. Parking service disappeared after that. Worth 300 dollars
沃斯堡希爾頓酒店
(Hilton Fort Worth)附近飯店推薦
常見問題
沃斯堡希爾頓酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:12:00以前
沃斯堡希爾頓酒店是否提供早餐?
飯店提供早餐。
沃斯堡希爾頓酒店提供哪些設施及服務?
停車場,健身房,24小時服務
沃斯堡希爾頓酒店附近有什麼熱門景點?
沃思堡牛仔村(約4.4公里),Fort Worth Zoo(約4.1公里),Fort Worth Water Gardens(約0.6公里)
Alicaso
好友出遊
兩張雙人床房
入住於2025年08月
M446636****
好友出遊
兩張雙人床房
入住於2025年03月
訪客用戶
獨自出遊
行動/聽力無障礙特大床房帶淋浴
入住於2025年05月
訪客用戶
其他
兩張雙人床房
入住於2024年02月
訪客用戶
好友出遊
兩張雙人床房
入住於2024年03月
Ak Rahman
商務出差
兩張雙人床房
入住於2025年05月
_M1369350****
好友出遊
純健康特大床房帶梳化床
入住於2025年07月
訪客用戶
好友出遊
行動/聽力無障礙特大床房帶淋浴
入住於2025年10月
M446636****
好友出遊
特大床房
入住於2025年03月
Alicaso
好友出遊 兩張雙人床房
入住於2025年08月
M446636****
好友出遊 兩張雙人床房
入住於2025年03月
訪客用戶
獨自出遊 行動/聽力無障礙特大床房帶淋浴
入住於2025年05月
訪客用戶
其他 兩張雙人床房
入住於2024年02月
訪客用戶
好友出遊 兩張雙人床房
入住於2024年03月
Ak Rahman
商務出差 兩張雙人床房
入住於2025年05月
_M1369350****
好友出遊 純健康特大床房帶梳化床
入住於2025年07月
訪客用戶
好友出遊 行動/聽力無障礙特大床房帶淋浴
入住於2025年10月
M446636****
好友出遊 特大床房
入住於2025年03月